To support Chapter Officers in coordinating local activity, we have developed this page of resources, guidelines and infrastructure protocol. Chapter Officers are strongly encouraged to read through the information below and harness these resources to their fullest.
Training
Orientation & Training
All Chapter officers are required to participate in a training session each year. This session will provide the necessary information and resources needed to run a successful Chapter.
Check-Ins
Chapter officers will have a formal check-in each quarter to discuss programming, general questions, feedback, HQ updates, etc.
Slack Channel
A Slack channel will be available for Chapter officers throughout the year to ask questions, share ideas, and receive notices from IDSA.
The Community Leadership Institute (CLI) is a program developed to provide IDSA’s volunteer leaders (volunteers include Chapter and Section leaders) with practical, professional development training that is relevant to their role as IDSA community leaders, but also in their own personal career growth. Content will include diversity equity and inclusion practices, event planning and project management, member engagement, and getting and attracting sponsors.
The CLI will host four professional development experiences (one per quarter) over the course of the 2023 community program year
Orientation & Training
All Chapter officers are required to participate in a training session each year, facilitated by the Community Manager. This session will provide the necessary information and resources needed to run a successful Chapter.
Check-Ins
The Community Manager and Chapter officers will have a formal check-in each quarter to discuss programming, general questions, feedback, HQ updates, etc.
Slack Channel
A Slack channel will be available for Chapter officers throughout the year to ask questions, share ideas, and receive notices from IDSA.
Chapter Funding
We give your Chapter money each year! At the beginning of each year, IDSA headquarters makes available seed money ($1,400) for each Professional Chapter to support events and activities for their members and to operate with confidence. IDSA encourages Chapters to use these funds to invest in their communities. It is the responsibility of the Chapter Officer team (with support of the IDSA’s Community Manager) to monitor the Chapter balance to ensure that you are not overspending without bringing in revenue. The Chapters are funded by a portion of each IDSA professional member’s dues.
Chapters are prohibited from using seed money to expense the following items:
Games of chance (i.e. lotteries, raffles, sweepstakes, etc.). While lotteries, raffles and games of chance are popular ways for associations to raise money, they are highly regulated, have potential tax and privacy implications, and laws very from state to state on how they must be run and organized. Due to these complexities, it is IDSA’s policy to not allow these types of activities.
Gifts/Awards – Non- employees (i.e. volunteers, speakers, meeting participants, award winners, etc.)
Gift cards / cash of any amount and for any reason (i.e. specific food, Grub hub) are considered taxable to the recipient, regardless of amount. Therefore, IDSA’s policy is to not allow cash or gift cards to be used for prizes, acknowledgments, etc. Instead, non-cash gifts of low value ($150 or less) such as books, flowers, food items, gift baskets, etc. may be provided to a recipient.
Speaker compensation – if speakers are compensated a fee for their services, a contract must be in place, between IDSA and the speaker. Speaker compensation should be $500 or less, and no additional thank you gift should be provided.
How can my Chapter make money? The most common way Chapters generate revenue is through registration / ticket sales for events through use of Eventbrite. Chapters are advised to offer preferential pricing for events to IDSA members as a benefit. Throught the COVID-19 pandemic when most of their events are free, chapters have expressed interest in utilizing the Eventbrite donation feature. Instead, please use a ‘Pay As You Wish’ structure. This is a more accurate way of achieving the desired goal of allowing people to pay for a ticket at a rate that makes them comfortable. In Eventbrite you would simply create a free ticket along with separate paid options. The Pay As You Wish tickets should have the following (or similar) description, “If you’d like to support the event, please choose your own ticket rate!”
All revenue generated by a Chapter is tracked in the general ledger in the same way that all expenses incurred by a chapter are tracked. Inquiries about funding may be directed to Donte Shannon. Chapters conducting events through Eventbrite or collecting payment through Square (or similar services) are asked to provide login details for their accounts to accounting@idsa.org, and to include IDSA’s banking information to Eventbrite accounts (contact Donte Shannon about instructions for doing this) so the reports needed can be generated to substantiate revenue collected and properly assign them to the appropriate Chapter.
I have a sponsor or donor interested in supporting my event. Awesome! Chapters are advised to seek local sponsorships and donations to support their activities beyond money and event registration revenue. Be sure to download and use IDSA’s Sponsorship Agreement Form for Chapters. Contact Donte Shannon for sponsorship support. Remember, Chapters are not permitted to sign contracts with sponsors, these should be reviewed (and signed) by IDSA.
What happens to our money at the end of each year? A positive balance at end of the year is attributed to your Chapter and is accumulated for a maxium of three (3) years. This ‘rolling balance’ may be accessed by a Chapter for a specific purpose upon approval by IDSA headquarters. After three (3) years, any positive funds are then transferred to IDSA’s general accounts to be used in support of our programming intiatives. IDSA is a non-profit organization and all funds generated are subsequently reinvested into programming, services or operational infrastructure.
Events
What is a SCARF?
SCARF stands for Section and Chapter Activity Request Form. This document helps IDSA track and montior all Chapter events. IDSA uses SCARFs to keep track of Chapter budgets and to help support Chapters hosting successful events.
When to submit a SCARF?
ALWAYS. Before conducting an event or other activity, all Chapters must complete the online form to submit a SCARF. The Chapter will receive a response indicating SCARF approval from Donte Shannon.
Events & Activities
All IDSA Chapters are required to provide their local members with professional, educational and social opportunities that advance their knowledge of industrial design. It is at the discretion of each Chapter to choose the best complement of events and activities for their community. Click here for examples of Chapter events and activities, and for information about running successful Chapter events.
Does my event need a contract?
Not every Chapter event or activity will necessitate a contract. In fact, most don’t. However, if you find yourself needing to make formal agreements to rent a venue, order food / beverage, receive sponsorship funds or pay for speakers, for example, then a formal contract may be needed.
What if my event needs a contract signed?
No problem. We’re here to help! Chapters are considered ‘component communities’ of IDSA. Therefore, Chapter officers are not authorized to sign contracts or otherwise enter into agreements on behalf of IDSA. In the event one is needed, a copy of the contract offered should be submitted to IDSA’s Interim Executive Director, Jerry Layne, for review. IDSA’s Executive Director is the sole authorized signatory of any contract or other agreement between IDSA and an external party(ies). Chapter officers are advised to allow at least one (1) week for contract review and response.
Can we serve alcohol at Chapter events?
Yes, Chapters serving alcohol at events must adhere to state and federal laws. Some cities have unique legal requirements, so it’s always best to double check. Under no circumstances should alcohol be served to minors. Hiring a licensed bartender to serve drinks and check ID’s is a good best practice.
Non-alcoholic beverage options should be made available for those who do not wish to consume alcohol.
Do I need insurance for my event?
In most cases, no. IDSA mantains a nationwide insurance policy which covers the majority of our events and Chapter activities. A Certificate of Insurance can be provided to you for your event upon request. Donte Shannon can assist.
Representation matters. Holding events where diverse attendees, speakers and organizers not only feel included in the programming but also see in the makeup of the event that they are included is what creates a connection and a reason to return. Review this important resource before planning a Chapter event.
This Code of Conduct applies to all IDSA Chapter events to include attendees, speakers, sponsors, exhibitors, vendors and guests. It also pertains to all virtual platforms used during the event.
IDSA Chapter events provide a welcoming environment regardless of gender and expression, age, sexual orientation, ability, physical appearance, body size, race, ethnicity, nationality or religion (or lack there of).
We do not tolerate harassment or inappropriate behavior in any form. Inappropriate behavior includes, but is not limited to:
- Sexual language or imagery in talks or workshops (unless otherwise approved or is part of the session’s announced subject matter)
- Sexual language and imagery at parties or on social media
- Derogatory comments related to gender identity and expression, age, sexual orientation, ability, physical appearance, body size, race, ethnicity, religion or technology choices
- Deliberate intimidation, stalking, following, or harassing of attendees, speakers or organizers, whether through messaging, comments, images or recordings
- Sustained disruption of talks or other events
IDSA Branding
While unique from community to community, IDSA chapters are a part of a broad, national effort to support, educate, and amplify the work of industrial designers and the ID profession. Therefore, maintaining the integrity of the IDSA brand is vital in ensuring a professional and consistent brand presentation which applies across multiple platforms in both digital and physical channels. IDSA has established logos and naming conventions for Chapter use and we must insist that these graphic marks be used in order to maintain a clean brand presence. Below are a few key factors to keep in mind. Questions? Contact Donte Shannon, Community Manager.
- Download IDSA Brand Guidelines document here (via Dropbox)
- WID Brand Guidelines here (Via Dropbox)
- Download IDSA logos here (via Dropbox)
- Download IDSA Professional Chapter logos here (via Dropbox)
- The IDSA logo should always be displayed in a vertical orientation, with the ‘i’ at the top. Reference the logo on the top of this page.
- Each of IDSA’s five Districts has a predefined color associated with that District. Chapters within each District assume their District’s color.
- Please do not create your own Chapter IDSA logo. We love the creativity, however this ultimately causes confusion for the IDSA brand.
- Use the same logo / branding across all of your Chapter accounts: LinkedIn, Twitter, Instagram, Facebook, etc.
The Digital Naming Convention is a standardized process that ensures that chapters maintain a unified voice across social media and all online platforms. The naming convention is designed to highlight both the national and local characteristics of each chapter. All chapters are required to use the naming convention for their preferred platforms (e.g., Eventbrite, Facebook, Instagram, LinkedIn, Twitter, Vimeo, YouTube, email, etc.).
Please follow the confirmed Digital Naming Convention to develop all of your chapter’s online platforms. It includes examples for both Professional (Prof) and Women in Design (WID) chapters (below). If the proposed naming convention for your chapter is unavailable, or if you are interested in using a platform that is not listed below (e.g., Pinterest, TikTok, etc.), please contact IDSA before opening your account.
Eventbrite | Chapter Name
Example (Prof): IDSA San Francisco
Example (WID): WID San Francisco
Facebook | Chapter Name
Example (Prof): IDSA San Francisco
Example (WID): Women in Design San Francisco
GMAIL | xxx.chapter abbreviation@gmail.com (all lowercase)
Example (Prof): idsa.sf@gmail.com
Example (WID): wid.sf@gmail.com
Instagram | @xxx_chaptername (all lowercase)
Example (Prof): @idsa_sanfrancisco
Example (WID): @wid_sanfrancisco
Linkedin | Chapter Name
Example (Prof): IDSA San Francisco
Example (WID): Women in Design San Francisco
Twitter | @xxx_abbreviation (all lowercase)
Example (Prof): @idsa_sf
Example (WID): @wid_sf
Vimeo | Chapter Name
Example (Prof): IDSA San Francisco
Example (WID): Women in Design San Francisco
YouTube | Chapter Name
Example (Prof): IDSA San Francisco
Example (WID): Women in Design San Francisco
Support Team
Each District is led by a District Chapter Representative (DCR) who plays an active roll in supporting the IDSA Professional and Student Chapters within their district. They accomplish this by fostering the growth of Chapters, mentoring Chapter Officers, creating connections among Chapters and engaging members who live “in between” Chapters. DCRs make up the Districts Committee, chaired by the Chapter Director on IDSA’s Board of Directors. (Midwest District position is open)
South District
Central District
Northeast District
West District
Each District is led by a District Chapter Representative (DCR) who plays an active roll in supporting the IDSA Professional and Student Chapters within their district. They accomplish this by fostering the growth of Chapters, mentoring Chapter Officers, creating connections among Chapters and engaging members who live “in between” Chapters. DCRs make up the Districts Committee, chaired by the Chapter Director on IDSA’s Board of Directors. (Midwest District position is open)
South District
Central District
Northeast District
West District
The members of this council serve in a number of ways and help advance IDSA’s efforts in celebrating the work of our academic communities. Primarily, they are the point of contact for the IDSA Student Merit Award (SMA) competition and Student Chapters in their respective districts. Each year, they serve on the jury teams responsible for reviewing work submitted by students to select SMA District Winners and Scholarship recipients. During their two-year term, District Education Representatives may also assist with organizing the annual Education Symposium. All District Education Representatives, collectively with three professional practitioners, form IDSA’s Education Council.
Chair
West District
Northeast District
Central District
Midwest District
South District
Professional Practitioner
Professional Practitioner
IDSA has a dedicated team of fill-time employees who support all programming and operations of the organization. This group of talented individuals is committed to ensuring the success of our membership and volunteer leaders.
Executive Director
Chief Operating Officer
Senior Manager, Digital Marketing
Operations Manager
Senior Manager, Member & Community Recognition
Senior Director of Customer Information Systems
Administrative Coordinator
Other Helpful Information
(Chapter Finances, Reporting and Elections)
I had to purchase something for my Chapter using my personal money.
No problem, we’ll get a check out to you as soon as possible. If expenses are not charged to the chapter credit card, they may be covered by personal funds from a Chapter Officer or designee and reimbursed in accordance with the society’s Reimbursement Policies & Procedures and upon submission of a Payment Request Form. Once the form is complete and accompanied by copies of receipts, IDSA will make every effort to issue your reimbursement in a timely manner (within the following week after submission).
What can be reimbursed?
Chapter expenses incurred for SCARF approved events can be reimbursed, provided that copies of all related receipts are submitted (don’t forget, you can email cellphone photos of receipts to accounting@idsa.org). The total of the reimbursement request must match the sum of the expenses on the accompanying receipts.
I lost a receipt!?
A Missing Receipt Form must be submitted as a substitute if the receipt is no longer available. Inquiries about reimbursements may be submitted to Donte Shannon.
Supporting you and keeping you informed.
IDSA headquarters makes every effort to keep Chapter Officers informed and supported throughout the two-year Chapter term. Support includes:
- Regional Chapter orientations
- One-on-One Chapter Clinics (See Chapter Clinic Toolkit)
- Ongoing support
- Quarterly general ledger (GL) with current account balance
- Quarterly roster of current IDSA members in your Chapter
- Updates on what IDSA headquarters is doing
- Monthly updates to Chapters (when applicable) about new local members
- Current news about IDSA Chapters
Make a plan for the year.
Plan events and activities for your Chapter year. Planning is unique from chapter to chapter. IDSA’s Community Manager and District Chapter Representatives (DCRs) will support each Chapter to develop an acheivable plan of valuable events and activities to support members. Chapter Officers are asked to use their best gauge for creating experiences that meet the specific interests and needs of industrial designers in their local area.
Keep track of your expenses and operations.
Chapter officers are expected to maintain internal records of their income and expenses to compare against the income statements and general ledger details provided by IDSA headquarters. Chapters conducting events through Eventbrite or collecting payment through Square or other such services are asked to provide login details for their accounts to accounting@idsa.org and to include IDSA’s banking information to accounts (contact Donte Shannon about instructions for doing this) so the reports needed can be generated to substantiate revenue collected and properly assign them to the appropriate chapter. Without these reports, a chapter’s revenue cannot be identified and tracked in the general ledger. Inquiries about these reporting requirements may be directed to Donte Shannon.
A vendor sent me an invoice. Can IDSA pay it?
Yes! Chapter expenses incurred for SCARF approved events are eligible for invoice payment under the following conditions:
Expenses that are not charged to the chapter credit card or to an individual who requests reimbursement may be paid directly to a third party by IDSA headquarters upon the furnishing of a vendor’s or other service provider’s invoice containing the appropriate contact and expense details accompanied by the completed Invoice Payment Request Form.
Submit Invoice Payment Request Forms to accounting@idsa.org so that IDSA can issue and mail checks for payment. Inquiries on the status of invoice payments may be submitted to accounting@idsa.org.

It’s Chapter Election Season Again!! We are thrilled to share a new resource for your chapter!! IDSA’s Volunteer Leader Recruitment Toolkit is designed to assist you with recruiting new chapter leaders.
Mon, Oct 2 – Mon, Oct 30
Call for interested candidates
Tues, Oct 31
Voting website training
(for chapter oficers only)
Mon, Nov 6
Candidates posted to voting website
Mon, Nov 13 – Mon, Dec 11
Chapter member voting
Tues, Dec 12 – Fri, Dec 15
Chapters notify IDSA of election results
Mon, Dec 18
Election results announced
Effectively matching a volunteer’s expectations to your chapter’s volunteer needs is a critical step to establishing a vital and rewarding relationship. This toolkit provides resources that you need to identify and recruit volunteer leaders. Feel free to browse the materials below or click here to download the toolkit as a PDF.
We wish you luck with your future recruitment!
What are the requirements for serving as a Chapter Leader?
All chapter leaders must be professional or young professional IDSA members in good standing.
How long can a chapter leader serve?
Chapter leaders may serve for a total of two (2) terms (four years).
What if I am unable to serve two terms?
If you are unable to serve the two terms, you may step down; however, we encourage you to work with your leadership board to appoint your replacement. IDSA offers a leader recruitment toolkit to assist with this.
How many hours is a leader required to serve per week?
The number of hours that a chapter leader serves depends on decisions made by that leader, their leadership board, and the event that the team is planning. We recommend being open and honest about your ability to serve since this is a volunteer position.
May I create a new leadership position/title for my chapter?
Absolutely! While the Chair and Vice Chair are required positions for each community, we encourage chapters to include leadership positions that will best support their chapter. If you have a special talent or expertise that you can contribute to your chapter, AND you have a snazzy title to go with it, propose it!
Am I required to go through the election process to become a chapter leader?
If you are serving during an odd numbered year, and plan to serve for another term, you will need to participate in your chapter’s election.
As a leader, do I use my own money to support my chapter?
No. Each chapter uses their annual seed money to support the experiences that they create for their community. Each chapter receives one credit card that they can use to expense items. If you use your money to pay for chapter event related items, you may receive a reimbursement for the expense.
How does IDSA support chapters/chapter leaders?
IDSA has a dedicated staff member whose job is to support chapter leaders/chapters district leaders who formerly served as chapter officers and offer advice and experience managing chapters and events a chapter director who sits on IDSA’s Board and advocates for chapters on the board level. Additionally, IDSA offers the following resources to assist with leadership and chapter management:
- Chapter Orientation
- Chapter Resource page with tools to manage IDSA chapters.
- Diversity Equity and Inclusion Toolkit to assist with planning DEI events and experiences.
- Complimentary Zoom license/zoom room for each chapter.
- IDSA.org chapter email address
- Chapter business cards
- Vimeo showcases for virtual events.
- Chapter logos
- Folder on IDSA’s share drive.
- Toolkits to assist with member recruitment, event planning, and volunteer recruitment.
- Chapter Miro Board
- And more…
I have more questions. Who should I contact?
For detailed questions related to the chapter that you will support, please contact the current leaders from that chapter. For general questions related to IDSA chapters or volunteer leadership, contact Korie Twiggs, IDSA’s Senior Community Manager.
Below is a list of Chapter Leader positions with descriptions. Have an idea about a different position for your chapter? No problem! Share your idea and expertise with the leadership team.
Chapter Chair*
The Chapter Chairperson has the overall responsibility for developing chapter programs, for ensuring that plans and assignments are carried out, and for seeing that the chapter fulfills its obligations to the local community and IDSA.
Vice Chair*
The Chapter Vice Chair assists the Section Chair in managing the operations of the Chapter in the best interest of the local members and provides leadership, guidance, and a sense of purpose for other chapter volunteers.
Secretary-Treasurer
The Secretary generally keeps minutes of the Chapter meetings, sends notices of meetings, and maintains the Chapter’s records and documents. As Treasurer, they handle the Chapter’s finances.
Social Media and Communications Manager
The social media and Communications Manager develops and implements the chapter’s social media strategy, including marketing plans that leverage social media outlets. Develops and maintains online content that attracts attention, generates interest, and is easily shared with social networks.
Student Liaison
The Student Liaison serves as liaison between the IDSA Chapter and the local colleges and/or universities. The liaison is responsible for communication flowing between both entities and manages collaborations between the two.
*Required positions
Dear [name],
I am a proud member of the Industrial Designers Society of America (IDSA) [your city] Chapter, and I am reaching out with a request for support.
Throughout my career, IDSA has been the main way to connect with local designers and share design knowledge and ideas. The experiences that our chapter hosts engage us, amplify the industrial design community in [your city], and connect us to each other.
I am writing because we are seeking volunteers to help serve on the [your city] chapter leadership board, and you came to mind as a perfect candidate. I’ve attached a list of all the chapter leader positions but note that we are only required to have a Chair and a Vice Chair (although successful chapters have at least three leaders serving).
IDSA has several resources to support chapters, including a staff person dedicated to working with volunteer leaders, as well as an online resource page and downloadable toolkits to assist with event planning and membership recruitment.
Serving as a chapter leader provides an opportunity for more professional visibility for you and your company, is the starting point for moving up the IDSA leadership ladder (e.g., chapter leader to district leader to IDSA Board member) and is a way to give back to the Industrial Design community. If you have questions, or would like to learn more about chapter leadership, please contact [name/email address].
Thank you in advance for your interest and consideration. I look forward to reconnecting with you through our [your city] Chapter.
Sincerely,
Dear [name],
I am a member of the IDSA [your city] Chapter. I’m writing to ask for your support. Throughout my career, IDSA has been the main way to connect with local designers and share design knowledge and ideas. The experiences that our chapter hosts engage us, amplify the industrial design community in [your city], and connect us to each other.
Would you like to see continued chapter leadership in the [your city] chapter? We need [#] professionals in [your city] area to serve on our chapter leadership board. IDSA has several resources to support chapters, including a staff person dedicated to working with volunteer leaders, as well as an online resource page and downloadable toolkits to assist with event planning and membership recruitment.
Will you consider serving as a leader of IDSA [your city]? I’ve attached a list of all the chapter leader positions but note that we are only required to have a Chair and a Vice Chair (although successful chapters have at least three leaders serving). Serving as a chapter leader provides an opportunity for more professional visibility for you and your company, is the starting point for moving up the IDSA leadership ladder (e.g., chapter leader to district leader to IDSA Board member) and is a way to give back to the Industrial Design community. If you have questions, or would like to learn more about chapter leadership, please contact [name/email address].
Thank you in advance for your interest and consideration. I look forward to reconnecting with you through our [your city] Chapter.
Sincerely,
Dear [name],
I am a long-time member of IDSA here in [your city], and I’m writing to you out of concern for the IDSA [your city] Chapter, which is currently leaderless and inactive this year (though we have about [#] professional members). Throughout my career, IDSA has been the main way to connect with local designers and share design knowledge and ideas. At its peak, [your chapter] was an energetic community in IDSA’s chapter network, hosting events, organizing portfolio reviews for students, and arranging a tour of local design offices. The experiences that our chapter hosted engaged us, amplified the industrial design community in [your city], and connected us to each other.
Would you like to see a reenergized [your city] chapter? We need 2 – 3 professionals in [your city] area to volunteer to form a chapter leadership board. IDSA has several resources to support chapters, including a staff person dedicated to working with volunteer leaders, and I will also offer my support and input as needed.
Will you consider serving as a leader of IDSA [your city]? I’ve attached a list of all the chapter leader positions, but note that we are only required to have a Chair and a Vice Chair (although successful chapters have at least three leaders serving). Serving as a chapter leader provides an opportunity for more professional visibility for you and your company, is the starting point for moving up the IDSA leadership ladder (e.g., chapter leader to district leader to IDSA Board member), and is a way to give back to the Industrial Design community.
If you have questions, or would like to learn more about chapter leadership, please contact Korie Twiggs, IDSA’s Senior Community Manager via koriet@idsa.org (I’ll be glad to chat too, but Korie has the official info).
Thank you in advance for your interest and consideration. I look forward to reconnecting with you through our [your city] Chapter.
Warmly,
Flyer that can be customized and distributed during in person (or virtual) chapter events. Download here.
Marketing tool to get the word out about chapter’s recruitment needs. Download here.
Leaders from IDSA’s Ohio Chapters created these videos to share the valuable experience of serving as a Chapter Leader.
IDSA provides each Chapter with an IDSA corporate credit card in order to help your team make purchases and operate efficiently. Only one member of your Chapter Officer team will be issued a credit card. This authorized card holder may use the card to make purchases.
What can be charged to this card?
You may use your chapter credit card to pay for expenses incurred for SCARF approved events. You may also make purchases for Chapter team planning and organizational activities. For your convenience, you may take cellphone photos of all receipts and email them to accounting@idsa.org. Copies of credit card receipts must be submitted to IDSA at the end of each month.What’s the spending limit?
For control purposes, the card has a default $250 spending limit. However, this limit may be raised by submitting a Credit Card Limit Increase Request Form to accounting@idsa.org.How do I get a Chapter credit card?
A card will be issued usually within 10 business days of IDSA headquarters receipt of the Credit Card Acknowledgement Notice & Form denoting the requester has read and agreed to abide by the Society’s Credit Card Usage & Disbursement Policy. Direct all questions in reference to card issuance or name changes to Korie Twiggs.I lost a receipt!?
A Missing Receipt Form must be submitted as a substitute if the receipt is no longer available. To ensure IDSA compliance with IRS and other auditing requirements, chapter credit cards will be suspended within 30 days of failure to submit receipts or substitutes. Inquiries about chapter credit cards may be submitted to Korie Twiggs.
I had to purchase something for my Chapter using my personal money.
No problem, we’ll get a check out to you as soon as possible. If expenses are not charged to the chapter credit card, they may be covered by personal funds from a Chapter Officer or designee and reimbursed in accordance with the society’s Reimbursement Policies & Procedures and upon submission of a Payment Request Form. Once the form is complete and accompanied by copies of receipts, IDSA will make every effort to issue your reimbursement in a timely manner (within the following week after submission).
What can be reimbursed?
Chapter expenses incurred for SCARF approved events can be reimbursed, provided that copies of all related receipts are submitted (don’t forget, you can email cellphone photos of receipts to accounting@idsa.org). The total of the reimbursement request must match the sum of the expenses on the accompanying receipts.
I lost a receipt!?
A Missing Receipt Form must be submitted as a substitute if the receipt is no longer available. Inquiries about reimbursements may be submitted to Korie Twiggs.
Supporting you and keeping you informed.
IDSA headquarters makes every effort to keep Chapter Officers informed and supported throughout the two-year Chapter term. Support includes:
- Regional Chapter orientations
- One-on-One Chapter Clinics (See Chapter Clinic Toolkit)
- Ongoing support
- Quarterly general ledger (GL) with current account balance
- Quarterly roster of current IDSA members in your Chapter
- Updates on what IDSA headquarters is doing
- Monthly updates to Chapters (when applicable) about new local members
- Current news about IDSA Chapters
Make a plan for the year.
Plan events and activities for your Chapter year. Planning is unique from chapter to chapter. IDSA’s Community Manager and District Chapter Representatives (DCRs) will support each Chapter to develop an acheivable plan of valuable events and activities to support members. Chapter Officers are asked to use their best gauge for creating experiences that meet the specific interests and needs of industrial designers in their local area.
Keep track of your expenses and operations.
Chapter officers are expected to maintain internal records of their income and expenses to compare against the income statements and general ledger details provided by IDSA headquarters. Chapters conducting events through Eventbrite or collecting payment through Square or other such services are asked to provide login details for their accounts to accounting@idsa.org and to include IDSA’s banking information to accounts (contact Korie Twiggs about instructions for doing this) so the reports needed can be generated to substantiate revenue collected and properly assign them to the appropriate chapter. Without these reports, a chapter’s revenue cannot be identified and tracked in the general ledger. Inquiries about these reporting requirements may be directed to Korie Twiggs.
A vendor sent me an invoice. Can IDSA pay it?
Yes! Chapter expenses incurred for SCARF approved events are eligible for invoice payment under the following conditions:
Expenses that are not charged to the chapter credit card or to an individual who requests reimbursement may be paid directly to a third party by IDSA headquarters upon the furnishing of a vendor’s or other service provider’s invoice containing the appropriate contact and expense details accompanied by the completed Invoice Payment Request Form.
Submit Invoice Payment Request Forms to accounting@idsa.org so that IDSA can issue and mail checks for payment. Inquiries on the status of invoice payments may be submitted to accounting@idsa.org.

It’s Chapter Election Season Again!! We are thrilled to share a new resource for your chapter!! IDSA’s Volunteer Leader Recruitment Toolkit is designed to assist you with recruiting new chapter leaders.
Mon, Oct 2 – Mon, Oct 30
Call for interested candidates
Tues, Oct 31
Voting website training
(for chapter oficers only)
Mon, Nov 6
Candidates posted to voting website
Mon, Nov 13 – Mon, Dec 11
Chapter member voting
Tues, Dec 12 – Fri, Dec 15
Chapters notify IDSA of election results
Mon, Dec 18
Election results announced
Effectively matching a volunteer’s expectations to your chapter’s volunteer needs is a critical step to establishing a vital and rewarding relationship. This toolkit provides resources that you need to identify and recruit volunteer leaders. Feel free to browse the materials below or click here to download the toolkit as a PDF.
We wish you luck with your future recruitment!
What are the requirements for serving as a Chapter Leader?
All chapter leaders must be professional or young professional IDSA members in good standing.
How long can a chapter leader serve?
Chapter leaders may serve for a total of two (2) terms (four years).
What if I am unable to serve two terms?
If you are unable to serve the two terms, you may step down; however, we encourage you to work with your leadership board to appoint your replacement. IDSA offers a leader recruitment toolkit to assist with this.
How many hours is a leader required to serve per week?
The number of hours that a chapter leader serves depends on decisions made by that leader, their leadership board, and the event that the team is planning. We recommend being open and honest about your ability to serve since this is a volunteer position.
May I create a new leadership position/title for my chapter?
Absolutely! While the Chair and Vice Chair are required positions for each community, we encourage chapters to include leadership positions that will best support their chapter. If you have a special talent or expertise that you can contribute to your chapter, AND you have a snazzy title to go with it, propose it!
Am I required to go through the election process to become a chapter leader?
If you are serving during an odd numbered year, and plan to serve for another term, you will need to participate in your chapter’s election.
As a leader, do I use my own money to support my chapter?
No. Each chapter uses their annual seed money to support the experiences that they create for their community. Each chapter receives one credit card that they can use to expense items. If you use your money to pay for chapter event related items, you may receive a reimbursement for the expense.
How does IDSA support chapters/chapter leaders?
IDSA has a dedicated staff member whose job is to support chapter leaders/chapters district leaders who formerly served as chapter officers and offer advice and experience managing chapters and events a chapter director who sits on IDSA’s Board and advocates for chapters on the board level. Additionally, IDSA offers the following resources to assist with leadership and chapter management:
- Chapter Orientation
- Chapter Resource page with tools to manage IDSA chapters.
- Diversity Equity and Inclusion Toolkit to assist with planning DEI events and experiences.
- Complimentary Zoom license/zoom room for each chapter.
- IDSA.org chapter email address
- Chapter business cards
- Vimeo showcases for virtual events.
- Chapter logos
- Folder on IDSA’s share drive.
- Toolkits to assist with member recruitment, event planning, and volunteer recruitment.
- Chapter Miro Board
- And more…
I have more questions. Who should I contact?
For detailed questions related to the chapter that you will support, please contact the current leaders from that chapter. For general questions related to IDSA chapters or volunteer leadership, contact Korie Twiggs, IDSA’s Senior Community Manager.
Below is a list of Chapter Leader positions with descriptions. Have an idea about a different position for your chapter? No problem! Share your idea and expertise with the leadership team.
Chapter Chair*
The Chapter Chairperson has the overall responsibility for developing chapter programs, for ensuring that plans and assignments are carried out, and for seeing that the chapter fulfills its obligations to the local community and IDSA.
Vice Chair*
The Chapter Vice Chair assists the Section Chair in managing the operations of the Chapter in the best interest of the local members and provides leadership, guidance, and a sense of purpose for other chapter volunteers.
Secretary-Treasurer
The Secretary generally keeps minutes of the Chapter meetings, sends notices of meetings, and maintains the Chapter’s records and documents. As Treasurer, they handle the Chapter’s finances.
Social Media and Communications Manager
The social media and Communications Manager develops and implements the chapter’s social media strategy, including marketing plans that leverage social media outlets. Develops and maintains online content that attracts attention, generates interest, and is easily shared with social networks.
Student Liaison
The Student Liaison serves as liaison between the IDSA Chapter and the local colleges and/or universities. The liaison is responsible for communication flowing between both entities and manages collaborations between the two.
*Required positions
Dear [name],
I am a proud member of the Industrial Designers Society of America (IDSA) [your city] Chapter, and I am reaching out with a request for support.
Throughout my career, IDSA has been the main way to connect with local designers and share design knowledge and ideas. The experiences that our chapter hosts engage us, amplify the industrial design community in [your city], and connect us to each other.
I am writing because we are seeking volunteers to help serve on the [your city] chapter leadership board, and you came to mind as a perfect candidate. I’ve attached a list of all the chapter leader positions but note that we are only required to have a Chair and a Vice Chair (although successful chapters have at least three leaders serving).
IDSA has several resources to support chapters, including a staff person dedicated to working with volunteer leaders, as well as an online resource page and downloadable toolkits to assist with event planning and membership recruitment.
Serving as a chapter leader provides an opportunity for more professional visibility for you and your company, is the starting point for moving up the IDSA leadership ladder (e.g., chapter leader to district leader to IDSA Board member) and is a way to give back to the Industrial Design community. If you have questions, or would like to learn more about chapter leadership, please contact [name/email address].
Thank you in advance for your interest and consideration. I look forward to reconnecting with you through our [your city] Chapter.
Sincerely,
Dear [name],
I am a member of the IDSA [your city] Chapter. I’m writing to ask for your support. Throughout my career, IDSA has been the main way to connect with local designers and share design knowledge and ideas. The experiences that our chapter hosts engage us, amplify the industrial design community in [your city], and connect us to each other.
Would you like to see continued chapter leadership in the [your city] chapter? We need [#] professionals in [your city] area to serve on our chapter leadership board. IDSA has several resources to support chapters, including a staff person dedicated to working with volunteer leaders, as well as an online resource page and downloadable toolkits to assist with event planning and membership recruitment.
Will you consider serving as a leader of IDSA [your city]? I’ve attached a list of all the chapter leader positions but note that we are only required to have a Chair and a Vice Chair (although successful chapters have at least three leaders serving). Serving as a chapter leader provides an opportunity for more professional visibility for you and your company, is the starting point for moving up the IDSA leadership ladder (e.g., chapter leader to district leader to IDSA Board member) and is a way to give back to the Industrial Design community. If you have questions, or would like to learn more about chapter leadership, please contact [name/email address].
Thank you in advance for your interest and consideration. I look forward to reconnecting with you through our [your city] Chapter.
Sincerely,
Dear [name],
I am a long-time member of IDSA here in [your city], and I’m writing to you out of concern for the IDSA [your city] Chapter, which is currently leaderless and inactive this year (though we have about [#] professional members). Throughout my career, IDSA has been the main way to connect with local designers and share design knowledge and ideas. At its peak, [your chapter] was an energetic community in IDSA’s chapter network, hosting events, organizing portfolio reviews for students, and arranging a tour of local design offices. The experiences that our chapter hosted engaged us, amplified the industrial design community in [your city], and connected us to each other.
Would you like to see a reenergized [your city] chapter? We need 2 – 3 professionals in [your city] area to volunteer to form a chapter leadership board. IDSA has several resources to support chapters, including a staff person dedicated to working with volunteer leaders, and I will also offer my support and input as needed.
Will you consider serving as a leader of IDSA [your city]? I’ve attached a list of all the chapter leader positions, but note that we are only required to have a Chair and a Vice Chair (although successful chapters have at least three leaders serving). Serving as a chapter leader provides an opportunity for more professional visibility for you and your company, is the starting point for moving up the IDSA leadership ladder (e.g., chapter leader to district leader to IDSA Board member), and is a way to give back to the Industrial Design community.
If you have questions, or would like to learn more about chapter leadership, please contact Korie Twiggs, IDSA’s Senior Community Manager via koriet@idsa.org (I’ll be glad to chat too, but Korie has the official info).
Thank you in advance for your interest and consideration. I look forward to reconnecting with you through our [your city] Chapter.
Warmly,
Flyer that can be customized and distributed during in person (or virtual) chapter events. Download here.
Marketing tool to get the word out about chapter’s recruitment needs. Download here.
Leaders from IDSA’s Ohio Chapters created these videos to share the valuable experience of serving as a Chapter Leader.