The design research team was charged to take an in-depth look at warehouse order picking from the viewpoints of the worker, customer and supply chain to generate knowledge to drive future design innovations. Lab testing and field studies resulted in substantial change to a common distribution center task—a new application of technology that improves the worker experience and delivers value to the customer. The patented QuickPick® Remote emerged from the research.

Credits: Crown Equipment Corporation, Steven Pulskamp IDSA, Jay Pollack HFES, Jess Gilland HFES, Mike Gallagher IDSA  – Crown North America  Markus Graf, Jim Kraimer – Crown Europe, Ergonomic Systems Design Inc. and Steven Casey – HFES Fellow
Contact: Dave Helmstetter: [email protected]